Job Description

Social Worker

Position Title: Social Worker

Facility Name: HCA Florida Fort Walton-Destin Hospital

Available Shifts: Days with rotating weekends – Typically 8:00 AM – 4:30 PM. May be 9:00 AM to 5:30 PM or 9:30 AM to 6:00 PM

HCA Florida Fort Walton-Destin Hospital is a 267-bed hospital. We are a top-performing quality hospital. We have over 300 of the most respected and qualified physicians in the area. We offer an Advanced Primary Stroke Center and a Cancer Care Center. Our services include open-heart surgery and a wide range of specialties. We give advanced care to critically ill patients. We offer emergency services at our main emergency room (ER). We also have a pediatric ER and two freestanding ERs. Together, our team has an unwavering conviction to improve more lives in more ways.

Job Summary and Qualifications

The Social Worker (MSW) is responsible for non-clinical, biopsychosocial assessments and interventions for the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high-risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW assists in post-acute care placement on all discharges, primarily with those patients identified with post-discharge behavioral health and patient assistance/resource needs. The MSW is dedicated to patient and family-centered care that values personal self-determination, prioritization, and engages in creative and compassionate problem-solving. The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, and ED. The MSW responds to physician, non-discharge planning social work consults throughout the facility.

What you will do in this role:

• Work collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs.
• Identify and address barriers to discharge and recovery. These barriers include financial, emotional, psychosocial, medical, and spiritual.
• Maintain a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes.
• Possess a thorough understanding of managed-care concepts and length-of-stay management relating to patient and organizational fiscal responsibility.
• Perform thorough assessments and develop appropriate discharge plans for high-risk patients with discharge planning or psychosocial needs.
• Coordinate and facilitate meetings between the care team and patients/families/caregivers.
• Assist patients and families in making difficult decisions while honoring their preferences and values.
• Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness.
• Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
• Provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end-of-life, terminal illness notifications, death notification (with physician), and crisis interventions.

What qualifications you will need:

Looking for 1 year of recent (within the last 3-4 years) acute care social worker experience. Would also be open to someone who hasn't worked in a hospital setting as a social worker for the last 5 years if they had at least 5 years of social worker hospital experience before then. Would consider someone with LTAC or hospice social worker experience if they had some hospital experience as well. Must have discharge planning experience. If candidates only have psych experience or just community therapist experience, we will not consider. Candidates would need to have experience with PASSRs and ESPERs. A FL LCSW required. Masters of Social Work required.

Additional Information:

Who does this position report to? Director of Case Management

Why is the position open? Backfill

How long has it been open? 262 Days *as of 6/2/25

How many FTEs? 1 FTE

What are the qualities that you like and dislike in candidates that you have seen so far? Candidates they have liked have had previous experience in a hospital setting or worked as a social worker for an insurance company such as Humana. They also liked a candidate who worked as a social worker for the county. Looking for a self-starter with a sense of urgency. Personality goes a long way. Need a multitasker who is highly organized with good critical thinking skills.

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