Job DescriptionJob DescriptionThe role of a technician requires a high level of attention to detail, effective communication, and familiarity with technical tools. Candidates must be able to handle multiple projects, deliver work efforts that meet the highest quality standards, and be able to work with minimal supervision. In addition, you will be expected to:ROLE AND RESPONSIBILITIESProvide timely and quality repairs on customer's smartphones, tablets, laptops andcomputers, etc.Maintain proper inventory controlsMaintain high quality standards of customer service and carePromote and upsell additional products and electronic accessoriesMeet key performance standards and productivity goalsAbide by company policies and proceduresProvide knowledgeable and effective communication on repair process/updates to customersMaintain a clean and organized work spaceStrive to constantly improve skills and move upDemonstrate a high level of motivationLook for ways to improve business performance and enhance customer service experienceREQUIREMENTSHigh school diplomaSales / customer service experience requiredMUST have experience with all brands of cellphone, computer, and tablet repairs- including but not limited to: iPhone, androids, Samsung, etc.Ability to work in a fast paced environment with a positive attitudeAbility to follow directions and specific process steps to ensure quality workmanshipExcellent communication and organizational skillsAbility to work a flexible schedule including nights, weekends, and holidays if needed\nCompany DescriptionAt Techy Frederick we are a repair store for all kinds of devices including and not limited to phones, ipads/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do trade in all types of devices too.Company DescriptionAt Techy Frederick we are a repair store for all kinds of devices including and not limited to phones, ipads/tablets. laptops, desktops, computers, gaming consoles, etc. We will be extending our services to smart home installations. We do trade in all types of devices too.
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